This paper presents an overview of the field of recommender systems and describes the current generation of recommendation methods that are usually classified into the following three main categories: content-based, collaborative, and hybrid recommendation approaches. This paper also describes various limitations of current recommendation methods and discusses possible extensions that can improve recommendation capabilities and make recommender systems applicable to an even broader range of applications. These extensions include, among others, an improvement of understanding of users and items, incorporation of the contextual information into the recommendation process, support for multcriteria ratings, and a provision of more flexible and less intrusive types of recommendations.

In this work we present topic diversification, a novel method designed to balance and diversify personalized recommendation lists in order to reflect the user’s complete spectrum of interests. Though being detrimental to average accuracy, we show that our method improves user satisfaction with recommendation lists, in particular for lists generated using the common item-based collaborative filtering algorithm. Our work builds upon prior research on recommender systems, looking at properties of recommendation lists as entities in their own right rather than specifically focusing on the accuracy of individual recommendations. We introduce the intra-list similarity metric to assess the topical diversity of recommendation lists and the topic diversification approach for decreasing the intra-list similarity. We evaluate our method using book recommendation data, including offline analysis on 361, 349 ratings and an online study involving more than 2, 100 subjects.

The proliferation of web-based social networks has lead to new innovations in social networking, particularly by allowing users to describe their relationships beyond a basic connection. In this dissertation, I look specifically at trust in web-based social networks, how it can be computed, and how it can be used in applications. I begin with a definition of trust and a description of several properties that affect how it is used in algorithms. This is complemented by a survey of web-based social networks to gain an understanding of their scope, the types of relationship information available, and the current state of trust. The computational problem of trust is to determine how much one person in the network should trust another person to whom they are not connected. I present two sets of algorithms for calculating these trust inferences: one for networks with binary trust ratings, and one for continuous ratings. For each rating scheme, the algorithms are built upon the defined notions of trust. Each is then analyzed theoretically and with respect to simulated and actual trust networks to determine how accurately they calculate the opinions of people in the system. I show that in both rating schemes the algorithms

Abstract—This work presents a new perspective on characterizing the similarity between elements of a database or, more generally, nodes of a weighted and undirected graph. It is based on a Markov-chain model of random walk through the database. More precisely, we compute quantities (the average commute time, the pseudoinverse of the Laplacian matrix of the graph, etc.) that provide similarities between any pair of nodes, having the nice property of increasing when the number of paths connecting those elements increases and when the “length ” of paths decreases. It turns out that the square root of the average commute time is a Euclidean distance and that the pseudoinverse of the Laplacian matrix is a kernel matrix (its elements are inner products closely related to commute times). A principal component analysis (PCA) of the graph is introduced for computing the subspace projection of the node vectors in a manner that preserves as much variance as possible in terms of the Euclidean commute-time distance. This graph PCA provides a nice interpretation to the “Fiedler vector, ” widely used for graph partitioning. The model is evaluated on a collaborativerecommendation task where suggestions are made about which movies people should watch based upon what they watched in the past. Experimental results on the MovieLens database show that the Laplacian-based similarities perform well in comparison with other methods. The model, which nicely fits into the so-called “statistical relational learning ” framework, could also be used to compute document or word similarities, and, more generally, it could be applied to machine-learning and pattern-recognition tasks involving a relational database. Index Terms—Graph analysis, graph and database mining, collaborative recommendation, graph kernels, spectral clustering, Fiedler vector, proximity measures, statistical relational learning. 1

In October, 2006 Netflix released a dataset containing 100 million anonymous movie ratings and challenged the data mining, machine learning and computer science communities to develop systems that could beat the accuracy of its recommendation system, Cinematch. We briefly describe the challenge itself, review related work and efforts, and summarize visible progress to date. Other potential uses of the data are outlined, including its application to the KDD Cup 2007.

Abstract. Collaborative tagging systems allow users to assign keywords—so called “tags”—to resources. Tags are used for navigation, finding resources and serendipitous browsing and thus provide an immediate benefit for users. These systems usually include tag recommendation mechanisms easing the process of finding good tags for a resource, but also consolidating the tag vocabulary across users. In practice, however, only very basic recommendation strategies are applied. In this paper we evaluate and compare two recommendation algorithms on large-scale real life datasets: an adaptation of user-based collaborative filtering and a graph-based recommender built on top of FolkRank. We show that both provide better results than non-personalized baseline methods. Especially the graphbased recommender outperforms existing methods considerably. 1

Member-maintained communities ask their users to perform tasks the community needs. From Slashdot, to IMDb, to Wikipedia, groups with diverse interests create communitymaintained artifacts of lasting value (CALV) that support the group’s main purpose and provide value to others. Said communities don’t help members find work to do, or do so without regard to individual preferences, such as Slashdot assigning meta-moderation randomly. Yet social science theory suggests that reducing the cost and increasing the personal value of contribution would motivate members to participate more. We present SuggestBot, software that performs intelligent task routing (matching people with tasks) in Wikipedia. SuggestBot uses broadly applicable strategies of text analysis, collaborative filtering, and hyperlink following to recommend tasks. SuggestBot’s intelligent task routing increases the number of edits by roughly four times compared to suggesting random articles. Our contributions are: 1) demonstrating the value of intelligent task routing in a real deployment; 2) showing how to do intelligent task routing; and 3) sharing our experience of deploying a tool in Wikipedia, which offered both challenges and opportunities for research.

Memory-based approaches for collaborative filtering identify the similarity between two users by comparing their ratings on a set of items. In the past, the memory-based approaches have been shown to suffer from two fundamental problems: data sparsity and difficulty in scalability. Alternatively, the model-based approaches have been proposed to alleviate these problems, but these approaches tends to limit the range of users. In this paper, we present a novel approach that combines the advantages of these two kinds of approaches by introducing a smoothing-based method. In our approach, clusters generated from the training data provide the basis for data smoothing and neighborhood selection. As a result, we provide higher accuracy as well as increased efficiency in recommendations. Empirical studies on two datasets (EachMovie and MovieLens) show that our new proposed approach consistently outperforms other state-of-the-art collaborative filtering algorithms.

Abstract. Social networks are growing in number and size, with hundreds of millions of user accounts among them. One added benefit of these networks is that they allow users to encode more information about their relationships than just stating who they know. In this work, we are particularly interested in trust relationships, and how they can be used in designing interfaces. In this paper, we present FilmTrust, a website that uses trust in webbased social networks to create predictive movie recommendations. Using the FilmTrust system as a foundation, we show that these recommendations are more accurate than other techniques when the user's opinions about a film are divergent from the average. We discuss this technique both as an application of social network analysis, as well as how it suggests other analyses that can be performed to help improve collaborative filtering algorithms of all types. 1

One of the potent personalization technologies powering the adaptive web is collaborative filtering. Collaborative filtering (CF) is the process of filtering or evaluating items through the opinions of other people. CF technology brings together the opinions of large interconnected communities on the web, supporting filtering of substantial quantities of data. In this chapter we introduce the core concepts of collaborative filtering, its primary uses for users of the adaptive web, the theory and practice of CF algorithms, and design decisions regarding rating systems and acquisition of ratings. We also discuss how to evaluate CF systems, and the evolution of rich interaction interfaces. We close the chapter with discussions of the challenges of privacy particular to a CF recommendation service and important open research questions in the field.