The concept of an agent has become important in both Artificial Intelligence (AI) and mainstream computer science. Our aim in this paper is to point the reader at what we perceive to be the most important theoretical and practical issues associated with the design and construction of intelligent agents. For convenience, we divide these issues into three areas (though as the reader will see, the divisions are at times somewhat arbitrary). Agent theory is concerned with the question of what an agent is, and the use of mathematical formalisms for representing and reasoning about the properties of agents. Agent architectures can be thought of as software engineering models of agents; researchers in this area are primarily concerned with the problem of designing software or hardware systems that will satisfy the prop-erties specified by agent theorists. Finally, agent languages are software systems for programming and experimenting with agents; these languages may embody principles proposed by theorists. The paper is not intended to serve as a tutorial introduction to all the issues mentioned; we hope instead simply to identify the most important issues, and point to work that elaborates on them. The article includes a short review of current and potential applications of agent technology.

The original formulation of SharedPlans (Grosz and Sidner, 1990a) was developed to provide a model of collaborative planning in which it was not necessary for one agent to have intentions-to toward an act of a different agent. Unlike other contemporaneous approaches (Searle, 1990), this formulation provided for two agents to coordinate their activities without introducing any notion of irreducible joint intentions. However, it only treated activities that directly decomposed into single-agent actions, did not address the need for agents to commit to their joint activity, and did not adequately deal with agents having only partial knowledge of the way in which to perform an action. This paper provides a revised and expanded version of SharedPlans that addresses these shortcomings. It also reformulates Pollack's definition of individual plans (Pollack, 1990) to handle cases in which a single agent has only partial knowledge; this reformulation meshes with the definition of Shar...

This paper provides an overview of research and development activities in the field of autonomous agents and multi-agent systems. It aims to identify key concepts and applications, and to indicate how they relate to one-another. Some historical context to the field of agent-based computing is given, and contemporary research directions are presented. Finally, a range of open issues and future challenges are highlighted.

One reason why Distributed AI (DAI) technology has been deployed in relatively few real-size applications is that it lacks a clear and implementable model of cooperative problem solving which specifies how agents should operate and interact in complex, dynamic and unpredictable environments. As a consequence of the experience gained whilst building a number of DAI systems for industrial applications, a new principled model of cooperation has been developed. This model, called Joint Responsibility, has the notion of joint intentions at its core. It specifies pre-conditions which must be attained before collaboration can commence and prescribes how individuals should behave both when joint activity is progressing satisfactorily and also when it runs into difficulty. The theoretical model has been used to guide the implementation of a general-purpose cooperation framework and the qualitative and quantitative benefits of this implementation have been assessed through a series of comparativ...

The concept of an agent has recently become important in Artificial Intelligence (AI), and its relatively youthful subfield, Distributed AI (DAI). Our aim in this paper is to point the reader at what we perceive to be the most important theoretical and practical issues associated with the design and construction of intelligent agents. For convenience, we divide the area into three themes (though as the reader will see, these divisions are at times somewhat arbitrary). Agent theory is concerned with the question of what an agent is, and the use of mathematical formalisms for representing and reasoning about the properties of agents. Agent architectures can be thought of as software engineering models of agents; researchers in this area are primarily concerned with the problem of constructing software or hardware systems that will satisfy the properties specified by agent theorists. Finally, agent languages are software systems for programming and experimenting with agents; these languages typically embody principles proposed by theorists. The paper is not intended to serve as a tutorial introduction to all the issues mentioned; we hope instead simply to identify the key issues, and point to work that elaborates on them. The paper closes with a detailed bibliography, and some bibliographical remarks. 1

In a multi-agent environment, where self-motivated agents try to pursue their own goals, cooperation cannot be taken for granted. Cooperation must be planned for and achieved through communication and negotiation. We present a logical model of the mental states of the agents based on a representation of their beliefs, desires, intentions, and goals. We present argumentation as an iterative process emerging from exchanges among agents to persuade each other and bring about a change in intentions. We look at argumentation as a mechanism for achieving cooperation and agreements. Using categories identified from human multi-agent negotiation, we demonstrate how the logic can be used to specify argument formulation and evaluation. We also illustrate how the developed logic can be used to describe different types of agents. Furthermore, we present a general Automated Negotiation Agent which we implemented, based on the logical model. Using this system, a user can analyze and explore differe...

Abstract. The ability to communicate is one of the salient properties of agents. Although a number of agent communication languages (ACLs) have been developed, obtaining a suitable formal semantics for ACLs remains one of the greatest challenges of multiagent systems theory. Previous semantics have largely been mentalistic in their orientation and are based solely on the beliefs and intentions of the participating agents. Such semantics are not suitable for most multiagent applications, which involve autonomous and heterogeneous agents, whose beliefs and intentions cannot be uniformly determined. Accordingly, we present a social semantics for ACLs that gives primacy to the interactions among the agents. Our semantics is based on social commitments and is developed in temporal logic. This semantics, because of its public orientation, is essential to providing a rigorous basis for multiagent protocols. 1

Despite the significant progress in multiagent teamwork, existing research does not address the optimality of its prescriptions nor the complexity of the teamwork problem. Without a characterization of the optimality-complexity tradeoffs, it is impossible to determine whether the assumptions and approximations made by a particular theory gain enough efficiency to justify the losses in overall performance. To provide a tool for use by multiagent researchers in evaluating this tradeoff, we present a unified framework, the COMmunicative Multiagent Team Decision Problem (COM-MTDP). The COM-MTDP model combines and extends existing multiagent theories, such as decentralized partially observable Markov decision processes and economic team theory. In addition to their generality of representation, COM-MTDPs also support the analysis of both the optimality of team performance and the computational complexity of the agents' decision problem. In analyzing complexity, we present a breakdown of the computational complexity of constructing optimal teams under various classes of problem domains, along the dimensions of observability and communication cost. In analyzing optimality, we exploit the COM-MTDP's ability to encode existing teamwork theories and models to encode two instantiations of joint intentions theory taken from the literature. Furthermore, the COM-MTDP model provides a basis for the development of novel team coordination algorithms. We derive a domain-independent criterion for optimal communication and provide a comparative analysis of the two joint intentions instantiations with respect to this optimal policy. We have implemented a reusable, domain-independent software package based on COM-MTDPs to analyze teamwork coordination strategies, and we demons...

■ We describe an approach to intelligent user interfaces, based on the idea of making the computer a collaborator, and an application-independent technology for implementing such interfaces. What properties of a user interface would make you want to call it intelligent? For us, any interface that is called intelligent should at least be able to answer the six types of questions from users shown in figure 1. Being able to ask and answer these kinds of questions implies a flexible and adaptable division of labor between the human and the computer in the interaction process. Unlike most current interfaces, an intelligent user interface should be able to

. Social commitments have long been recognized as an important concept for multiagent systems. We propose a rich formulation of social commitments that motivates an architecture for multiagent systems, which we dub spheres of commitment. We identify the key operations on commitments and multiagent systems. We distinguish between explicit and implicit commitments. Multiagent systems, viewed as spheres of commitment (SoComs), provide the context for the different operations on commitments. Armed with the above ideas, we can capture normative concepts such as obligations, taboos, conventions, and pledges as different kinds of commitments. In this manner, we synthesize ideas from multiagent systems, particularly that of social context, with ideas from ethics and legal reasoning, specifically that of directed obligations in the Hohfeldian tradition. Key words: Commitments, Multiagent Systems, Norms 1. Introduction Social commitments are crucial to the science of multiagent systems. They a...