Abstract not found

This paper is concerned with learning to rank for information retrieval (IR). Ranking is the central problem for information retrieval, and employing machine learning techniques to learn the ranking function is viewed as a promising approach to IR. Unfortunately, there was no benchmark dataset that could be used in comparison of existing learning algorithms and in evaluation of newly proposed algorithms, which stood in the way of the related research. To deal with the problem, we have constructed a benchmark dataset referred to as LETOR and distributed it to the research communities. Specifically we have derived the LETOR data from the existing data sets widely used in IR, namely, OHSUMED and TREC data. The two collections contain queries, the contents of the retrieved documents, and human judgments on the relevance of the documents with respect to the queries. We have extracted features from the datasets, including both conventional features, such as term frequency, inverse document frequency, BM25, and language models for IR, and features proposed recently at SIGIR, such as HostRank, feature propagation, and topical PageRank. We have then packaged LETOR with the extracted features, queries, and relevance judgments. We have also provided the results of several state-ofthe-arts learning to rank algorithms on the data. This paper describes in details about LETOR.

We investigate whether one can determine from the transcripts of U.S. Congressional floor debates whether the speeches represent support of or opposition to proposed legislation. To address this problem, we exploit the fact that these speeches occur as part of a discussion; this allows us to use sources of information regarding relationships between discourse segments, such as whether a given utterance indicates agreement with the opinion expressed by another. We find that the incorporation of such information yields substantial improvements over classifying speeches in isolation. 1

In this paper, we define the problem of topic-sentiment analysis on Weblogs and propose a novel probabilistic model to capture the mixture of topics and sentiments simultaneously. The proposed Topic-Sentiment Mixture (TSM) model can reveal the latent topical facets in a Weblog collection, the subtopics in the results of an ad hoc query, and their associated sentiments. It could also provide general sentiment models that are applicable to any ad hoc topics. With a specifically designed HMM structure, the sentiment models and topic models estimated with TSM can be utilized to extract topic life cycles and sentiment dynamics. Empirical experiments on different Weblog datasets show that this approach is effective for modeling the topic facets and sentiments and extracting their dynamics from Weblog collections. The TSM model is quite general; it can be applied to any text collections with a mixture of topics and sentiments, thus has many potential applications, such as search result summarization, opinion tracking, and user behavior prediction.

We address the problem of analyzing multiple related opinions in a text. For instance, in a restaurant review such opinions may include food, ambience and service. We formulate this task as a multiple aspect ranking problem, where the goal is to produce a set of numerical scores, one for each aspect. We present an algorithm that jointly learns ranking models for individual aspects by modeling the dependencies between assigned ranks. This algorithm guides the prediction of individual rankers by analyzing meta-relations between opinions, such as agreement and contrast. We prove that our agreementbased joint model is more expressive than individual ranking models. Our empirical results further confirm the strength of the model: the algorithm provides significant improvement over both individual rankers and a state-of-the-art joint ranking model. 1

With the flourish of the Web, online review is becoming a more and more useful and important information resource for people. As a result, automatic review mining and summarization has become a hot research topic recently. Different from traditional text summarization, review mining and summarization aims at extracting the features on which the reviewers express their opinions and determining whether the opinions are positive or negative. In this paper, we focus on a specific domain – movie review. A multi-knowledge based approach is proposed, which integrates WordNet, statistical analysis and movie knowledge. The experimental results show the effectiveness of the proposed approach in movie review mining and summarization.

One of the important types of information on the Web is the opinions expressed in the user generated content, e.g., customer reviews of products, forum posts, and blogs. In this paper, we focus on customer reviews of products. In particular, we study the problem of determining the semantic orientations (positive, negative or neutral) of opinions expressed on product features in reviews. This problem has many applications, e.g., opinion mining, summarization and search. Most existing techniques utilize a list of opinion (bearing) words (also called opinion lexicon) for the purpose. Opinion words are words that express desirable (e.g., great, amazing, etc.) or undesirable (e.g., bad, poor, etc) states. These approaches, however, all have some major shortcomings. In this paper, we propose a holistic lexicon-based approach to solving the problem by exploiting external evidences and linguistic conventions of natural language expressions. This approach allows the system to handle opinion words that are context dependent, which cause major difficulties for existing algorithms. It also deals with many special words, phrases and language constructs which have impacts on opinions based on their linguistic patterns. It also has an effective function for aggregating multiple conflicting opinion words in a sentence. A system, called Opinion Observer, based on the proposed technique has been implemented. Experimental results using a benchmark product review data set and some additional reviews show that the proposed technique is highly effective. It outperforms existing methods significantly.

User-supplied reviews are widely and increasingly used to enhance ecommerce and other websites. Because reviews can be numerous and varying in quality, it is important to assess how helpful each review is. While review helpfulness is currently assessed manually, in this paper we consider the task of automatically assessing it. Experiments using SVM regression on a variety of features over Amazon.com product reviews show promising results, with rank correlations of up to 0.66. We found that the most useful features include the length of the review, its unigrams, and its product rating. 1

The increasing pervasiveness of the Internet has dramatically changed the way that consumers shop for goods. Consumergenerated product reviews have become a valuable source of information for customers, who read the reviews and decide whether to buy the product based on the information provided. In this paper, we use techniques that decompose the reviews into segments that evaluate the individual characteristics of a product (e.g., image quality and battery life for a digital camera). Then, as a major contribution of this paper, we adapt methods from the econometrics literature, specifically the hedonic regression concept, to estimate: (a) the weight that customers place on each individual product feature, (b) the implicit evaluation score that customers assign to each feature, and (c) how these evaluations affect the revenue for a given product. Towards this goal, we develop a novel hybrid technique combining text mining and econometrics that models consumer product reviews as elements in a tensor product of feature and evaluation spaces. We then impute the quantitative impact of consumer reviews on product demand as a linear functional from this tensor product space. We demonstrate how to use a lowdimension approximation of this functional to significantly reduce the number of model parameters, while still providing good experimental results. We evaluate our technique using a data set from Amazon.com consisting of sales data and the related consumer reviews posted over a 15-month period for 242 products. Our experimental evaluation shows that we can extract actionable business intelligence from the data and better understand the customer preferences and actions. We also show that the textual portion of the reviews can improve product sales prediction compared to a baseline technique that simply relies on numeric data.

Textual information in the world can be broadly categorized into two main types: facts and opinions. Facts are objective expressions about entities, events and their properties. Opinions are usually subjective expressions that describe people’s sentiments, appraisals or feelings toward entities, events and their properties. The concept of opinion is very broad. In this chapter, we only focus on opinion expressions that convey people’s positive or negative sentiments. Much of the existing research on textual information processing has been focused on mining and retrieval of factual information, e.g., information retrieval, Web search, text classification, text clustering and many other text mining and natural language processing tasks. Little work had been done on the processing of opinions until only recently. Yet, opinions are so important that whenever we need to make a decision we want to hear others ’ opinions. This is not only true for individuals but also true for organizations. One of the main reasons for the lack of study on opinions is the fact that there was little opinionated text available before the World Wide Web. Before the Web, when an individual needed to make a decision, he/she typically asked for opinions from friends and families. When an organization wanted to find the opinions or sentiments of the general public about its products and services, it conducted opinion polls, surveys, and focus groups. However, with the Web, especially with the explosive growth of the usergenerated