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Community Effort in Online Groups: Who Does the Work and Why?
, 2001
"... this paper examines these relationships in more detail, and asks whether contributions, perceived benefits, and the relationships among them were different for owners of the lists (formal leaders), active posters, and lurkers of the groups, and for nonwork-related and work related groups. To test ou ..."
Abstract
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Cited by 45 (9 self)
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this paper examines these relationships in more detail, and asks whether contributions, perceived benefits, and the relationships among them were different for owners of the lists (formal leaders), active posters, and lurkers of the groups, and for nonwork-related and work related groups. To test our hypotheses, we conducted repeated measures ANOVAs with respondent role (owner or other member) and group type (non-work or work-related) as fixed effects, and group size and content volume as covariates. Building 18 2 3 4 5 6 7 8 9 10 11 12 13 14 1 . T o t a l T i m e 1 . 0 0 2. Infrastructure Maintenance . 6 8 * * 1 . 0 0 3. Social Control .29** .28** 1.00 4. Social Encouragement .42** .29** .47** 1.00 5. External Promotion .31** .33** .29** .32** 1.00 6. Content Provision .87** .65** .29** .36** .28** 1.00 7. Audience Engagement .39** .11* .12* .16** .06 . 24** 1.00 9. Information Benefits .16** .05 -.10 .13* .00 .06 .15** .24** 1.00 10. Social Benefits .33** .17** .20** .35** .22** .28** .17** .30** .30** 1.00 11. Altruistic Benefits .28** .23** .10 .34** .15** .26** .13* .32** .28** .49** 1.00 12. Work-Related Group -.06 .07 -.09 .04 -.02 -.03 -.02 .28** .08 -.12* .09 1.00 13. Log (Group Size) -.01 -.11 -.02 .02 -.09 -.11* .10 .07 .20** -.08 -.05 .17** 1.00 14. Log (Message Volume + .01) .19** -.04 .08 .13* -.03 .08 .13* .06 .21** .08 .09 -.18** .52** 1.00 15. # of Members Known Outside the Group .14** .20** .06 .08 .07 .31** -.01 .06 -.06 .02 .12* .05 -.07 .01 Pairwise Ns range from 325 to 385 * p <= 0.05; ** p <= 0.01 Table 3: Correlations among measures 19 RESULTS A premise of this research is that community building requires significant expenditures of time and effort on the part of members. The descriptive analysis presented below shows that members reported inv...
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"... Mobile email is a recent phenomenon, and has not been researched broadly yet. This paper provides a contribution to fill this gap and investigates the domestication of mobile email in Swiss companies. The research showed that mobile email is becoming an important tool, in particular for mobile worke ..."
Abstract
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Mobile email is a recent phenomenon, and has not been researched broadly yet. This paper provides a contribution to fill this gap and investigates the domestication of mobile email in Swiss companies. The research showed that mobile email is becoming an important tool, in particular for mobile workers. It enables an efficient use of short down times; it is used for communication, coordination, collaboration, and even for dealing with complex matters on the move. Due to an increased dynamism in communication, mobile email results in improved relationships with customers, co-workers and supervisors. However, mobile e-mail has also negative impact as for example lower efficiency of meetings, impact on work-life balance and high presser due to permanent availability.

