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a collaborative filtering system for Usenet news—a high-volume, high-turnover discussion list service on the Internet. Usenet newsgroups—the individual discussion lists—may carry hundreds of messages each day. While in theory the newsgroup organization allows readers to select the content that most interests them, in practice most newsgroups carry a wide enough spread of messages to make most individuals consider Usenet news to be a high noise information resource. Furthermore, each user values a different set of messages. Both taste and prior knowledge are major factors in evaluating news articles. For example, readers of the rec.humor newsgroup, a group designed for jokes and other humorous postings, value articles based on whether they perceive them to be funny. Readers of technical groups, such as comp.lang.c� � value articles based

The problem of combining preferences arises in several applications, such as combining the results of different search engines. This work describes an efficient algorithm for combining multiple preferences. We first give a formal framework for the problem. We then describe and analyze a new boosting algorithm for combining preferences called RankBoost. We also describe an efficient implementation of the algorithm for certain natural cases. We discuss two experiments we carried out to assess the performance of RankBoost. In the first experiment, we used the algorithm to combine different WWW search strategies, each of which is a query expansion for a given domain. For this task, we compare the performance of RankBoost to the individual search strategies. The second experiment is a collaborative-filtering task for making movie recommendations. Here, we present results comparing RankBoost to nearest-neighbor and regression algorithms.

This paper presents an overview of the field of recommender systems and describes the current generation of recommendation methods that are usually classified into the following three main categories: content-based, collaborative, and hybrid recommendation approaches. This paper also describes various limitations of current recommendation methods and discusses possible extensions that can improve recommendation capabilities and make recommender systems applicable to an even broader range of applications. These extensions include, among others, an improvement of understanding of users and items, incorporation of the contextual information into the recommendation process, support for multcriteria ratings, and a provision of more flexible and less intrusive types of recommendations.

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We are interested in designing systems that support communication and collaboration among large groups of people over computer networks. We begin by asking what properties of the physical world support graceful human-human communication in face-to-face situations, and argue that it is possible to design digital systems that support coherent behavior by making participants and their activities visible to one another. We call such systems “socially translucent systems ” and suggest that they have three characteristics—visibility, awareness, and accountability—which enable people to draw upon their social experience and expertise to structure their interactions with one another. To motivate and focus our ideas we develop a vision of knowledge communities, conversationally based systems that support the creation, management and reuse of knowledge in a social context. We describe our experience in designing and deploying one layer of functionality for knowledge communities, embodied in a working system called “Babble, ” and discuss research issues raised by a socially translucent approach to design. Categories and Subject Descriptors: H.1.2 [Models and Principles]: User/Machine Systems—Human factors; Human information processing; H.5.2 [Information Interfaces and

Recommendation systems make suggestions about artifacts to a user. For instance, they may predict whether a user would be interested in seeing a particular movie. Social recomendation methods collect ratings of artifacts from many individuals and use nearest-neighbor techniques to make recommendations to a user concerning new artifacts. However, these methods do not use the significant amount of other information that is often available about the nature of each artifact --- such as cast lists or movie reviews, for example. This paper presents an inductive learning approach to recommendation that is able to use both ratings information and other forms of information about each artifact in predicting user preferences. We show that our method outperforms an existing social-filtering method in the domain of movie recommendations on a dataset of more than 45,000 movie ratings collected from a community of over 250 users. Introduction Recommendations are a part of everyday life. We usually...

Information filtering agents and collaborative filtering both attempt to alleviate information overload by identifying which items a user will find worthwhile. Information filtering (IF) focuses on the analysis of item content and the development of a personal user interest profile. Collaborative filtering (CF) focuses on identification of other users with similar tastes and the use of their opinions to recommend items. Each technique has advantages and limitations that suggest that the two could be beneficially combined. This paper shows that a CF framework can be used to combine personal IF agents and the opinions of a community of users to produce better recommendations than either agents or users can produce alone. It also shows that using CF to create a personal combination of a set of agents produces better results than either individual agents or other combination mechanisms. One key implication of these results is that users can avoid having to select among ag...

We investigate the use of dimensionality reduction to improve performance for a new class of data analysis software called "recommender systems". Recommender systems apply knowledge discovery techniques to the problem of making product recommendations during a live customer interaction. These systems are achieving widespread success in E-commerce nowadays, especially with the advent of the Internet. The tremendous growth of customers and products poses three key challenges for recommender systems in the E-commerce domain. These are: producing high quality recommendations, performing many recommendations per second for millions of customers and products, and achieving high coverage in the face of data sparsity. One successful recommender system technology is collaborative filtering , which works by matching customer preferences to other customers in making recommendations. Collaborative filtering has been shown to produce high quality recommendations, but the performance degrades with ...

Recommender systems are changing from novelties used by a few E-commerce sites, to serious business tools that are re-shaping the world of E-commerce. Many of the largest commerce Web sites are already using recommender systems to help their customers find products to purchase. A recommender system learns from a customer and recommends products that she will find most valuable from among the available products. In this paper we present an explanation of how recommender systems help E-commerce sites increase sales, and analyze six sites that use recommender systems including several sites that use more than one recommender system. Based on the examples, we create a taxonomy of recommender systems, including the interfaces they present to customers, the technologies used to create the recommendations, and the inputs they need from customers. We conclude with ideas for new applications of recommender systems to E-commerce. Keywords Electronic commerce, recommender systems,...