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1,135
An Adaptive Bilateral Negotiation Model for E-Commerce Settings
"... This paper studies adaptive bilateral negotiation between software agents in e-commerce environments. Specifically, we assume that the agents are self-interested, the environment is dynamic, and both agents have deadlines. Such dynamism means that the agents ’ negotiation parameters (such as deadlin ..."
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This paper studies adaptive bilateral negotiation between software agents in e-commerce environments. Specifically, we assume that the agents are self-interested, the environment is dynamic, and both agents have deadlines. Such dynamism means that the agents ’ negotiation parameters (such
ADAPTIVE PERSUASIVE MESSAGES IN AN E-COMMERCE SETTING: THE USE OF PERSUASION PROFILES
"... Technologies that are intentionally designed to change a person’s attitude or behaviors are emergent. Designers of these technologies frequently use implementations of influence strategies to increase the effectiveness of their systems. In this paper we argue that there are large individual differen ..."
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influence strategies. To evaluate the notion of persuasion profiles we build an adaptive persuasive system in an e-commerce setting and test this system against a non-adaptive counterpart. We describe how — using Bayesian learning — designers can implement adaptive persuasive technologies. To our knowledge
FACTORS AFFECTING CUSTOMER SATISFACTION AND TRUST IN AN E-COMMERCE SETTING: A CASE STUDY OF MUACHUNG.vn IN VIETNAM
"... Abstract: This paper focuses on identifying some the factors affecting customer satisfaction and trust in an e-commerce setting (one specific company) among Vietnamese customers. It examines various stimuli, namely, value factors as expressed in terms of product offer and price and service quality d ..."
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Abstract: This paper focuses on identifying some the factors affecting customer satisfaction and trust in an e-commerce setting (one specific company) among Vietnamese customers. It examines various stimuli, namely, value factors as expressed in terms of product offer and price and service quality
Balancing Horizontal and Vertical Co-ordination in Business Transactions- Towards a Clarification of the Role of IT-systems in an E-commerce Setting
"... Organisations need to be co-ordinated in order to ensure solid foundations for the establishment of commitment as well as fulfilment of commitments according to expectations. Fulfilled expectations are drivers for customer satisfaction. Two types of co-ordination, based on communicative foundations, ..."
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of the co-ordination in an e-commerce company we have come to the conclusion that there is a need to emphasise the horizontal co-ordination in the propositional content of the role assignment. Otherwise made commitments might be violated. Implications on IT-systems in order to facilitate such coordination
Analysis of Recommendation Algorithms for E-Commerce
, 2000
"... Recommender systems apply statistical and knowledge discovery techniques to the problem of making product recommendations during a live customer interaction and they are achieving widespread success in E-Commerce nowadays. In this paper, we investigate several techniques for analyzing large-scale pu ..."
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Cited by 523 (22 self)
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the web-purchasing transaction of a large E-commerce company whereas the second data set was collected from MovieLens movie recommendation site. For the experimental purpose, we divide the recommendation generation process into three sub processes{ representation of input data, neighborhood formation
A Beehive Approach to e-Commerce
"... In this paper we introduce a practical mobile agent scenario which could be used as a basis for an e-commerce setting. Our approach is not based on a centralized trusted environment but on the use of multiple agents; analogue to a beehive where there is one queen who makes the decisions and multiple ..."
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In this paper we introduce a practical mobile agent scenario which could be used as a basis for an e-commerce setting. Our approach is not based on a centralized trusted environment but on the use of multiple agents; analogue to a beehive where there is one queen who makes the decisions
2. Typology of Qualitative E-Commerce Data
, 2004
"... Abstract: With the boom in E-commerce, practitioners and researchers are increasingly generating marketing and strategic insights by employing the Internet as an effective new tool for conducting well-established forms of qualitative research (TISCHLER 2004). The potential of Internet as a rich data ..."
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data source and an attractive arena for qualitative research in e-commerce settings—in other words cyberspace as a "field, " in the ethnographic sense—has not received adequate attention. This paper explores qualitative research prospects in e-commerce arenas.
Propagation of Trust and Distrust
, 2004
"... A network of people connected by directed ratings or trust scores, and a model for propagating those trust scores, is a fundamental building block in many of today's most successful e-commerce and recommendation systems. In eBay, such a model of trust has significant influence on the price an i ..."
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Cited by 439 (1 self)
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A network of people connected by directed ratings or trust scores, and a model for propagating those trust scores, is a fundamental building block in many of today's most successful e-commerce and recommendation systems. In eBay, such a model of trust has significant influence on the price
Storage and Querying of E-Commerce Data
, 2001
"... New generation of e-commerce applications require data schemas that are constantly evolving and sparsely populated. The conventional horizontal row representation fails to meet these requirements. We represent objects in a vertical format storing an object as a set of tuples. Each tuple consists of ..."
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Cited by 89 (2 self)
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New generation of e-commerce applications require data schemas that are constantly evolving and sparsely populated. The conventional horizontal row representation fails to meet these requirements. We represent objects in a vertical format storing an object as a set of tuples. Each tuple consists
Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model
- International Journal of Electronic Commerce
, 2003
"... ABSTRACT: This paper aims to predict consumer acceptance of e-commerce by proposing a set of key drivers for engaging consumers in on-line transactions. The primary constructs for capturing consumer acceptance of e-commerce are intention to transact and on-line transaction behavior. Following the th ..."
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Cited by 320 (8 self)
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ABSTRACT: This paper aims to predict consumer acceptance of e-commerce by proposing a set of key drivers for engaging consumers in on-line transactions. The primary constructs for capturing consumer acceptance of e-commerce are intention to transact and on-line transaction behavior. Following
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