Searching for "Cross-Selling in a Call Center with a Heterogeneous Customer Population." – sorted by Relevance.

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Cross-selling in a call center with a heterogeneous customer population. White Paper
by Itay Gurvich, Mor Armony, Constantinos Maglaras — 2006
…Cross-Selling in a Call Center with a Heterogeneous Customer Population Itay Gurvich ∗ Mor Armony…
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