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Searching for "A Criteria Catalog Based Methodology for Analyzing Service Management Processes." – sorted by Relevance.

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  • A Criteria Catalog Based Methodology for Analyzing  
  • by Service Management Processes, Michael Brenner, Igor Radisic, Martina Schollmeyer — 2002 — Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations & Management (DSOM 2002), Lecture Notes in Computer Science (LNCS) 2506
  • … developed, it is possible to use the same catalog for analyzing a service management process in different…
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